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Business Support
Tech Tron business services are designed with small and mid size businesses in mind. Our certified technicians provide fast, affordable business computer service and technical computer help - offering same day, weekend and evening appointments. Let us be your IT department for a fraction of the cost!
Please choose a service below for more info:
- Desktop Systems
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Whether you have one computer or hundreds, Tech Tron can provide the highest level of support for desktop systems. Our techs speak in non-technical language to interact with users and solve problems quickly and efficiently. We recommend using brand name hardware, which insures reliability and more warranty options. Our staff has exposure to a wide range of business applications, which means we can identify and deploy the correct desktop software application for the particular business need.
- Firewall/VPN Solutions
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Firewall protection is one of the most important aspects of your network. Firewalls keep your network protected from unauthorized access from users or applications. Your network may not be a specific target by a hacker; however untargeted broadcasts that hackers unleash are a serious threat. Tech Tron will identify the best protection based on your network type, number of users, and additional services needed (such as Virtual Private Networks, Terminal Services, and VoIP Phone Systems).
- Spam Solutions
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In early 2005, The University of Maryland issued a report saying that spam costs businesses approximately $22 billion in lost productivity each year with projections that the damage in 2005 will be close to $50 billion, including both lost productivity and network maintenance. How much is spam costing your company? Tech Tron can provide customized spam solutions that have a very quick return on investment.
- Anti-virus Protection & Recovery
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Viruses are very real, they are very prolific, and they are also getting very smart. Many virus scanners fail to detect the new ones, and even if they do, they sometimes can't suggest a cure. This places a huge burden on the end-user to handle self-disinfection, a daunting task that is becoming dangerous as viruses are designed to be more aggressive. We quickly research new viruses and discover the safest method of eradication to insure minimal damage to your data.
We Perform:
- Removal of virus, replacement of boot sector, etc.
- Recovery/rebuilding of hard disk contents.
- Re-installation of hard disk in computer system.
- Backup/Disaster Recovery Solutions
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Even though you are changing backup tapes every day, are you certain the data is actually backed-up? A company's backup/disaster recover solution is arguably the most important part of a computer network system. Tech Tron can provide backup hardware and software solutions that provide solid protection and piece-of-mind in the event of a disaster such as hardware failure, theft, fire, etc.
- VoIP Phone Solutions
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Installing a Voice over IP telephone systems saves your business money and increases your phone systems functionality and mobility. Tech Tron can provide support in the planning and installation phase of a new VoIP telephone system. Let Tech Tron help you design a phone system that meets your business needs.
- Emergency Response
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We understand that you lose money when your computer system is not working. Tech Tron can respond to emergency calls 24/7 to keep your downtime to an absolute minimum.
- Help Desk
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Sometimes a problem can be fixed or issue addressed without sending one of our techs onsite. We can provide help desk support on many issues by either talking the user through troubleshooting steps or by logging in remotely to your system to fix the problem.
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