Network Administration

Integral to the stability and security of your network is how all the different parts communicate with one another. Tech Tron expertise includes firewall, router, switch and VPN management to make sure your data is kept safe from outside attacks, while setting up secured connections for your mobile workforce and remote offices. We optimize your network to best fit your business structure while maintaining the highest security levels.

Virtualization Experts - VMWare and Hyper-V Support

Tech Tron provides full support for server virtualization, and server consolidation using VMware ESX Technology or Microsoft Hyper-V. Server Virtualization is becoming one of the most widely used technologies in small to medium business environments. One of the biggest reasons for the rapid growth in Virtualization is that it allows a business owner to move multiple physical servers to a single server without any negative effects. Having multiple servers on a single physical server makes it affordable to move your server offsite to a Datacenter (Colocation) which in the past was only available to very large companies due the high costs of rack space when multiple large servers had to be used. Administration and server management costs are reduced and made easier via a single console that is used to control all virtual servers.

Help Desk

Sometimes a problem can be fixed or issue addressed without sending one of our techs onsite. We can provide help desk support on many issues by either talking the user through troubleshooting steps or by logging in remotely to your system to fix the problem.

Emergency Response

We understand that you lose money when your computer system is not working. Tech Tron can respond to emergency calls 24/7 to keep your downtime to an absolute minimum.

Network Monitoring

Tech Tron can monitor your network to catch most problems before your users even realize a problem has occurred.

Backup/Disaster Recovery Solutions

Even though you are changing backup tapes every day, are you certain the data is actually backed-up? A company's backup/disaster recover solution is arguably the most important part of a computer network system. Tech Tron can provide backup hardware and software solutions that provide solid protection and piece-of-mind in the event of a disaster such as hardware failure, theft, fire, etc.

Anti-virus Protection & Recovery

Viruses are very real, they are very prolific, and they are also getting very smart. Many virus scanners fail to detect the new ones, and even if they do, they sometimes can't suggest a cure. This places a huge burden on the end-user to handle self-disinfection, a daunting task that is becoming dangerous as viruses are designed to be more aggressive. We quickly research new viruses and discover the safest method of eradication to insure minimal damage to your data.

We Perform:

• Removal of virus, replacement of boot sector, etc.
• Recovery/rebuilding of hard disk contents.
• Re-installation of hard disk in computer system.

Despite our best efforts to get all your information back, some files may be unusable, and some data may be lost. We offer no guarantee that we can recover specific files. Our only guarantee is that we will give you our best effort, and that our technicians will do their work properly. We give you an estimated percentage of data and files that will be recovered. We keep you advised at every step of the recovery process, and let you decide how to proceed.

Spam Solutions

In early 2005, The University of Maryland issued a report saying that spam costs businesses approximately $22 billion in lost productivity each year with projections that the damage in 2005 will be close to $50 billion, including both lost productivity and network maintenance. How much is spam costing your company? Tech Tron can provide customized spam solutions that have a very quick return on investment.

Firewall/VPN Solutions

Firewall protection is one of the most important aspects of your network. Firewalls keep your network protected from unauthorized access from users or applications. Your network may not be a specific target by a hacker; however untargeted broadcasts that hackers unleash are a serious threat. Tech Tron will identify the best protection based on your network type, number of users, and additional services needed (such as Virtual Private Networks, Terminal Services, and VoIP Phone Systems).

Desktop Systems

Whether you have one computer or hundreds, Tech Tron can provide the highest level of support for desktop systems. Our techs speak in non-technical language to interact with users and solve problems quickly and efficiently. We recommend using brand name hardware, which insures reliability and more warranty options. Our staff has exposure to a wide range of business applications, which means we can identify and deploy the correct desktop software application for the particular business need.

VoIP Phone Solutions

Installing a Voice over IP telephone systems saves your business money and increases your phone systems functionality and mobility. Tech Tron can provide support in the planning and installation phase of a new VoIP telephone system. Let Tech Tron help you design a phone system that meets your business needs.

Training

Why not get the most out of the technology you ve paid for? Tech Tron techs are trained in many various technologies and software. This knowledge allows us to provide both one-on-one and group training sessions at your location.