Remote Support

Through our Remote Support Software we help small office and home office computer users with tech support issues remotely, online and/or onsite at your business or home.

Our remote services are not only support over the phone, but we are able to remotely take control of your pc in a few clicks and fix any problems that arise.

We provide quality efficient onsite services for our clients. Our technicians are driven to help you obtain your business goals by affording your focus on your business goals and not worrying about your technology assets.

BRIEF REMOTE SESSION OVERVIEW:

During our remote repair session you will be able to observe all repairs LIVE by watching your screen while we solve the problem. Your computer mouse will actually move around, on your computer screen, right before your very eyes. You can even watch and learn! Plus, YOU will be able to assume control at any time. When we are finished, we will permanently remove our connection program and we will be unable to reconnect, unless you choose to reinstall the program for further service. This entire process keeps you, our client in complete control at all times, before, during and after the repair. We can explain this process further over the phone to clarify any concerns that you may have.